Shipping & Returns
Domestic Shipping Within Australia
Shipping costs are based on the size and/or weight of the item purchased. All orders over $300 AUD are shipped for free Australia-wide.
All orders shipped within Australia are sent using Startrack or Australia Post. A signature will be required for delivery.
All orders received before 2pm will be shipped the same day wherever possible. If your order will be significantly delayed we will always do our best to keep you informed of progress.
To maximise efficient delivery, please specify an address and/or preferred delivery time when someone will be around to receive the parcel. If no-one is home the parcel will be taken to your nearest post office for collection.
International Shipping - Rest of World
Shipping costs are based on the size and/or weight of the item purchased. All orders over $850 AUD are shipped free of charge.
All orders are sent using a door to door international courier service or Australia Post International Express. A signature will be required for delivery. Each country has their own system for imports with individual duty and charges based on the origin and value of the item(s). The buyer is responsible for all customs charges and/or fees.
All orders received before 2pm will be shipped the same day wherever possible. However, delays can sometimes happen due to courier collection. If significant delay is expected prior to shipping your order, we will do our best to keep you informed.